US After-sales Service Policy

Viltrox Inc After-Sales Policy

【Public After-sales Policy】

 

  1. Orders can be returned within 7 days without any reason, the packaging must be intact and there are no signs of opening.

 

  1. Returns and exchanges within 7 days without any reason, the buyer needs to bear the shipping cost; if it is a product factory problem, the buyer will accept replacement or cancellation of the order.

 

  1. The warranty period is one year, and a purchase certificate must be provided to apply for warranty. If there are noreceipts for orders purchased on physical stores, payment record is also acceptable.